Description based on the Specified Commercial Transactions Act and the Secondhand Goods Dealers Act

 
Seller Name
rovakk musikk
Qualifications and Licenses
Nagano Prefectural Public Safety Commission No. 481321900027
Qualified invoice issuer registration number
T9810796716947
Name of Representative
location
email address
store@rovakk.com
telephone number
As a general rule, we do not respond to inquiries by phone.
If a customer of our store sends a request to the above email address for disclosure of their telephone number, we will notify you without delay within five business days.
Please note that we do not respond to any sales calls.
Opening times
10:00-20:00 / irregular holidays
Holidays are listed on the business calendar.
Website URL
https://rovakk.com
Sales price
Listed on each product page (all prices include tax)
Required fees other than the product price
1. Consumption Tax
2. Shipping Fee
3. Payment method fees, etc. (if applicable)
postage
You can see available shipping options and cost estimates before placing your order.

A: From 920 yen (Yu-Pack)
B: 390 yen (Yu-Packet)

C: From 670 yen (non-standard mail / Yu-Pack size 60)
D: 84 yen (standard mail, specific products only)

Click here for a detailed price list.
Delivery time
After payment is confirmed, the item will be shipped within 2 business days.
Payment Method
1. Credit card (visa, master)
2. Paypal ( visa, master, JCB, amex, direct debit, Paypal balance payment)
3. Pay Later
4. Apple Pay
5. Google Pay
6.Shop Pay

If a payment error occurs, please check the information you entered and your available balance again, and then contact your card company or service provider.
We cannot provide support for payment errors.
Returns, exchanges, cancellations, etc.
As a general rule, we cannot accept returns or refunds after a product has been shipped.

However, if the condition of the product is significantly different from the product description or if we have confirmed a defect, please contact us in advance by email within 5 days of receiving the product.
We will not accept any returns without prior notice.

If we find the item is defective, we will send you a replacement item or refund you if the item is not in stock. In that case, we will cover the shipping costs.
If you send us an item that is not eligible for return,
we will charge you a processing fee of 500 yen in addition to the actual shipping costs for the return.