Shipping policy

Customs, Duties, and Taxes

For Customers in the United States (Shipped DDP): All orders to the US are shipped DDP (Delivered Duty Paid). Your shipping cost at checkout includes all necessary customs processing fees. You will NOT be charged any additional duties, taxes, or hidden fees upon delivery.

For Customers in All Other Countries (Shipped DDU): All non-US orders are shipped DDU (Delivered Duty Unpaid). Product prices and shipping costs do NOT include any local VAT (Value Added Tax), import taxes, or customs duties. These additional charges are the sole responsibility of the buyer and will be collected by your local customs office or postal service upon delivery.

Returned to Sender Packages

If a package is returned to us due to customer circumstances (e.g., being unclaimed, an incorrect address, or refusal to pay customs fees), the original shipping cost will NOT be refunded. We will refund the order amount minus all shipping costs (both original and return fees). Alternatively, if you wish for the package to be reshipped, we will invoice you for the new shipping costs.

Address Accuracy

It is the buyer's responsibility to provide a complete and correct shipping address. Please double-check your address at checkout. We are not responsible for packages lost or returned due to an incorrect or incomplete address provided by the customer.