[Important] About orders using forwarding services | Policy on the Use of Freight Forwarding Services

Thank you very much for always using our store.

To prevent fraudulent orders and delivery issues, we do not accept orders through overseas forwarding services or third-party package forwarding companies.

Please note that if we determine that the delivery address specified when placing an order corresponds to one of these forwarding services, we will cancel your order without notice.

In the unlikely event that it is discovered after shipment that a customer has used a forwarding service in violation of the above terms, our store's responsibility for delivery will be deemed to be complete at the time the product arrives at the specified address in Japan (such as the forwarding service's warehouse).

Please note that we cannot take any responsibility for any damage, loss, or delays that occur during the subsequent transfer of the product overseas, or any troubles related to customs duties or import regulations in the destination country.

We appreciate your understanding and cooperation.

Policy on the Use of Freight Forwarding Services

Thank you for shopping with us.

To ensure the safe delivery of our products and to prevent potential issues, we strictly prohibit placing orders through, or shipping to, any third-party freight or package forwarding services.

Please be aware that if a shipping address is determined by us to be a forwarding service, the order will be canceled without prior notice.

In the event that it is discovered after shipment that an order has been placed using a forwarding service in violation of our policy, our responsibility for the shipment will be considered fulfilled upon delivery to the designated address within Japan (ie, the forwarder's warehouse).

We will not be held liable or responsible for any issues that occur during the subsequent international shipping process. This includes, but is not limited to, product damage, loss, delays, or any problems related to customs duties and import regulations in the destination country. Furthermore, we will not accept returns, issue refunds, or provide exchanges for any of these reasons.

We appreciate your understanding and cooperation.