Due to the heavy snowfall that began on January 24th, there are some areas where deliveries may be delayed or shipments may be suspended, mainly in western Japan and the Shikoku area.

As long as the counter service at Matsumoto Post Office (Chuo, Matsumoto City, Nagano Prefecture) is open, we will ship all business days, but depending on the delivery address you specify, delivery may take some time. There may be cases.

We apologize for any inconvenience this may cause, and thank you for your understanding.

*Click here for delivery status by region (jumps to Japan Post website)